Privacy policy

WearMyVibe respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit wearmyvibe.com, place an order, customize a product, contact us, or otherwise use our services.

Personal Information We Collect

We collect personal information depending on how you interact with WearMyVibe.

Name, email address, phone number, billing address, and shipping address.
Order details, product selections, sizes, colors, quantities, and purchase history.
Personalization details such as names, dates, text, numbers, messages, design choices, photos, images, logos, artwork, uploaded files, and related order notes.
Customer support messages, issue descriptions, photos, packaging images, and other information you send to us.
Account information if customer accounts are enabled and you choose to create one.
Marketing preferences, such as email subscription status.

Automatically Collected Information

We may collect information automatically when you use the site, including device, browser, IP address, location inferred from IP address, pages viewed, products viewed, cart activity, checkout activity, referring links, and interactions with emails or ads.

We may use cookies, pixels, analytics identifiers, and similar technologies to operate the store, support checkout, measure performance, improve the customer experience, prevent fraud, and understand marketing performance.

How We Use Personal Information

We use personal information to operate the store, process orders, create customized products, support customers, improve our services, and comply with business and legal obligations.

Process payments and fulfill orders.
Produce, personalize, package, ship, and deliver products.
Review and support personalization, uploaded artwork, and custom-order details.
Provide customer support and resolve damaged, defective, incorrect, delayed, or missing-order issues.
Send order confirmations, shipping updates, account messages, and support replies.
Detect, prevent, and investigate fraud, abuse, security issues, or policy violations.
Improve our products, website, checkout, customer experience, and support process.
Send marketing communications if you opt in or where allowed by law.
Measure and improve advertising, including through analytics and advertising pixels.
Comply with legal, tax, accounting, chargeback, and regulatory obligations.

Personalized Order Data

When you place a personalized or custom order, we collect and use the details needed to make that product. This may include names, dates, photos, logos, artwork, messages, design settings, customization choices, and related notes.

Please do not submit sensitive personal information or content you do not have permission to use. By submitting personalization content, you confirm that the information is accurate and that you have the right to use it.

How We Disclose Information

We may disclose personal information to service providers and partners that help us operate the business.

Shopify, which powers our store and checkout.
Payment processors and fraud-prevention providers.
Production, printing, personalization, and fulfillment partners.
Shipping carriers and delivery-service providers.
Customer support and communication tools.
Analytics and advertising providers.
Email and marketing platforms, if used.
Professional advisors, tax/accounting providers, or legal/compliance partners.
Government, law enforcement, courts, regulators, or other parties when required by law or necessary to protect our rights, customers, business, or services.

Marketing Communications

If you subscribe to marketing emails or otherwise opt in, we may send promotional messages, product updates, and offers. You can unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us. We will still send transactional messages related to orders, shipping, support, security, or account activity.

Data Retention And Security

We keep personal information as long as needed to provide services, fulfill orders, support customers, maintain business records, prevent fraud, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our policies.

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may also have the right to opt out of certain targeted advertising or data sharing. To make a privacy request, contact us at wearmyvibe@outlook.com.

Children's Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.